Privacy Policy

Effective Date: 1st May 2025

Welcome to Breathe Wild at Sur Datta Resort ("we", "us", or "our").

We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information:

- Personal Information: Name, Email Address, Phone Number, Postal Address, ID Proof (if required at check-in).

- Booking Information: Dates of stay, number of guests, preferences.

- Payment Information: Billing details (processed securely via third-party providers).

- Technical Information: IP address, browser type, device information, and browsing behavior via cookies.

2. How We Collect Information

-Directly from you through booking forms, inquiries, or emails.

-Automatically through our website using cookies and tracking technologies.

-From third-party platforms (e.g., booking websites, ad platforms) if you engage with us there.

3. How We Use Your Information

- To confirm and manage your bookings.

- To communicate important updates and offers.

- To personalize your experience during your stay.

- For marketing purposes, only if you have opted in.

- To analyze website performance and improve our services.

4. How We Protect Your Information

We implement industry-standard security measures:

- Secure hosting servers.

- Encrypted data transmission (SSL).

- Restricted access to personal data internally.

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

5. Sharing of Information

We do not sell your personal information.

We may share your information only:

- With trusted partners who help us operate our business (e.g., payment gateways, CRM software) — strictly under confidentiality agreements.

- When required by law or to protect our rights.

6. Your Rights

You have the right to:

- Request access to the personal data we hold about you.

- Request correction of your personal data.

- Request deletion of your personal data.

- Withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at our official email: [email protected]

7. Cookies

We use cookies to:

- Understand how visitors interact with our website.

- Provide a better browsing experience.

- Serve targeted ads on social media platforms.

You can manage your cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: [email protected]
📞 Phone: +91-9130000281
🏡 Address: Sur Datta Resort, Near Panshet, Pune, Maharashtra, India